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New Job Posting Available! - Assistant Store Manager (Whati)

New Job Posting Available! - Assistant Store Manager (Whati)

The Tlicho Investment Corporation (TIC) has 100% ownership of three retail stores and motels, and operates a petroleum, oil , lubricant division (community fuel delivery/gas station) in each of the beautiful Tlicho communities of Whati, Gameti and Wekweeti. 


We are looking to fill the following role, located in Whati, NT. 

Reporting to the Community Operations Manager,  the Assistant Store Manager will be responsible for assisting in day to day oversight and operations of the community store and petroleum/oil/lube division, while ensuring excellent customer service and financial accountability/management. 




  • Assist in all aspects of the operations of the community store including it's fuel services (POL) division
  • Represent the company in its dealings with customers, the general public, and governments
  • Maintain excellent customer relations and quality services
  • Direct supervision over store clerks
  • Follow, apply and adhere to Tlicho Investment Corporation (TIC) established policies and procedures
  • Help ensure a safe, clean and organized environment for employees and customers
  • Assist with managing monetary/financial transactions responsibly and diligently, including completing daily cash counts and reports both for the store operation and POL
  • Help ensure pricing of products/services/accommodations is in line with established guidelines and practices
  • Assist with store inventory orders
  • Participate in store inventory count and reconciliation initiatives
  • Perform Store Clerk, Freight and Post Office duties if and when needed
  • Perform store opening and closing procedures as required 
  • Assist with staff scheduling
  • Participate in the Performance Management program





  • Great organizational skills
  • Excellent communication, leadership, training and mentoring skills
  • Ability to work independently and productively
  • Ability to identify hazards and assist with removing/fixing safety hazards
  • Strong Computer Skills using Microsoft Office
  • Ability and desire to develop in-depth understanding our customers and values
  • Extensive knowledge of retail merchandising and operational execution practices
  • Must have previous experience in retail and hospitality environments
  • Minimum 2 years of retail experience 
  • Maintain excellent customer relations and quality services
  • Completion of the Northern Leadership Development Program is considered an asset
  • Class 5 Drivers license required
  • Ability to speak and understand the Tlicho Language considered a strong asset

If are you interested in this opportunity, please apply no later than 5 p.m. (MST) on Wednesday October 27, 2021.


Apply here